Terms of Service

Terms of Service

1. Introduction

Welcome to Roske's Antiques. By accessing or using our website, services, or purchasing from us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you should not use our website or services.

2. Use of Our Services

2.1 Eligibility

To use our website and services, you must be at least 18 years old or have the consent of a legal guardian. By using our services, you represent that you meet these eligibility requirements.

2.2 Account Registration

Some features may require account registration. You are responsible for maintaining the confidentiality of your account and agree to provide accurate and up-to-date information.

3. Purchases & Payments

3.1 Orders

All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order at our sole discretion.

3.2 Pricing & Payment

Prices are listed in dollars and are subject to change without notice. Payment must be made in full before items are shipped or services are rendered.

3.3 Shipping & Delivery

Delivery times vary depending on location. We are not responsible for delays caused by third-party carriers.

4. Returns & Refunds

Our return policy is outlined separately on our website. Please review our Return Policy for details on eligibility and process.

5. Intellectual Property

All content on our website, including but not limited to text, images, and logos, is owned by us or our licensors and is protected under copyright and trademark laws. You may not use, reproduce, or distribute our content without permission.

6. User Conduct

You agree not to:

  • Use our website or services for any unlawful purpose.
  • Attempt to hack, disrupt, or gain unauthorized access to our systems.
  • Submit false or misleading information.

7. Disclaimer & Limitation of Liability

Our website and services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we disclaim all warranties and will not be liable for any damages arising from your use of our website or services.

8. Indemnification

You agree to indemnify and hold harmless Roske's Antiques and its affiliates from any claims, liabilities, damages, or expenses arising from your use of our website or violation of these Terms.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Delaware. Any legal disputes arising under these Terms will be handled in the state of incorporation.

Privacy Policy

1. Introduction

At Roske's Antiques, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Non-Personal Information: IP address, browser type, referring website, and browsing activity.

3. How We Use Your Information

We use the collected data for:

  • Processing transactions and orders.
  • Improving our website and services.
  • Sending promotional emails (if opted in).
  • Detecting fraud and ensuring security.

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Third-party service providers (e.g., payment processors, shipping companies if requested).
  • Law enforcement if required by legal obligations.

5. Data Security

We go to great lengths to protect your data but cannot guarantee complete security of online transmissions.

6. Your Rights

You may request access, correction, or deletion of your personal data by contacting us at the link at the bottom of our website.

7. Changes to This Policy

We reserve the right to update this Privacy Policy. Any changes will be posted on this page.

Returns Policy

1. Returns Eligibility

We accept returns only for items that have been misrepresented. To qualify for a return, you must notify us within 30 days of purchase.

2. Authentication Requirement

If you wish to return an item due to misrepresentation, you must provide authentication from an expert. This expert must be of higher standing than the expert who originally authenticated the item for us. We must be notified within the 30-day window for the return to be considered.

3. Return Process

  • Contact us at the link at the bottom of our website within 30 days of purchase.
  • If providing an expert authentication, submit supporting documentation.
  • Once approved, return instructions will be provided.
  • The item must be returned in its original condition.

4. Refund Policy

  • Refunds will only be issued after we verify the item’s misrepresentation.
  • Refunds are processed back to the original payment method.
  • Return shipping costs are the buyer’s responsibility.

5. Exceptions

  • We do not accept returns for buyer’s remorse or minor discrepancies in condition that do not affect the overall authenticity of the item.